You can check where your package is at any time using your tracking number — no need to email us.
Track Your Order
Enter your tracking number to see the latest status of your delivery.
- 1Find your tracking numberin your shipping email
- 2Enter it belowwith your carrier, if you know it
- 3See your delivery statuson the carrier or tracker website
Or track directly with your carrier
Universal tracker — ParcelsAppTracking can take 24–48 hours to appear after shipping. If you need help, email support.vella.shop@gmail.com.
Frequently asked questions
Where is my tracking number?
We email your tracking number from support.vella.shop@gmail.com when your order ships.
How long does shipping take?
Orders usually ship within 1-2 business days from our US warehouse. Delivery typically takes 3-8 business days after shipping.
I just placed my order and I don't have a tracking number yet.
Don't worry — your order has not shipped yet. You will receive your tracking number by email as soon as it ships.