Frequently asked questions
How quickly do they heat up?
You'll begin feeling warmth in approximately 3 seconds.
Can I control the temperature?
Yes. Choose from five heat settings ranging from 104°F to 140°F.
How long do they take to charge?
A full charge normally takes approximately 2–4 hours.
Do I receive one or two hand warmers?
Every order includes two rechargeable hand warmers, allowing you to warm both hands at the same time.
When will my order arrive?
Orders ship from our US warehouse and normally arrive within 3–8 business days.
What if I'm not satisfied?
You may request a return within 30 days of delivery. Contact our support team and we'll guide you through the process.
Why does the product say FEDITA?
Vella is the retailer and customer-support provider for this product. The hand warmers are manufactured by FEDITA and shipped from our US warehouse.